Privacy Policy

Clear View Financial Solutions

Effective Date: 10th November 2024

Clear View Financial Solutions Ltd ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage with our services, visit our website, or otherwise interact with us.

1. Who We Are

Clear View Financial Solutions Ltd provides financial advisory and related services. For the purposes of data protection laws, we act as the "Data Controller" when processing your personal data.

If you have any questions about this policy, please contact us:

• Email: contact@clearviewfinancialsolutions.co.uk
• Postal Address: 3rd Floor, 86-90 Paul Street, London, EC2A 4NE

2. The Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, address, email, telephone number.
• Financial Information: Income, expenses, investments, and other details relevant to the services we provide.
• Identity Verification Data: Date of birth, national insurance number, or identification documents, if required.
• Technical Data: IP address, browser type, and usage patterns when you visit our website (collected via cookies).
• Communication Data: Information from emails, phone calls, or messages exchanged with us.

3. How We Use Your Data

We process your personal data for the following purposes:

• To provide financial advice and services.
• To comply with legal and regulatory requirements (e.g., anti-money laundering laws).
• To improve and personalize our services.
• To communicate with you about updates, service changes, or relevant opportunities.
• For internal business operations, such as record-keeping and reporting.

4. Legal Basis for Processing Your Data

We process your data under one or more of the following legal bases:

• Contractual Obligations: To deliver the services you’ve requested.
• Legal Compliance: To meet our obligations under applicable laws.
• Legitimate Interests: To improve our services, respond to inquiries, or market relevant offerings (unless overridden by your rights).
• Consent: Where required, such as for sending marketing communications (you can withdraw consent at any time).

5. Data Sharing

We may share your data with:

• Service Providers: Trusted third parties that support our operations (e.g., IT, accounting, or marketing services).
• Regulatory Authorities: When required by law or regulation.
• Professional Advisors: Lawyers, accountants, or auditors, if necessary.

We do not sell or trade your data to third parties for marketing purposes.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

Specific retention periods include:

• Financial records: [6 years].
• Client correspondence: [2 years after the relationship ends].

7. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccuracies or incomplete data.
• Erasure: Request that we delete your data (where we are legally allowed to do so).
• Restriction: Request we limit the processing of your data.
• Data Portability: Request your data in a machine-readable format.
• Objection: Object to certain types of processing, such as direct marketing.

To exercise your rights, please contact us at [Insert Business Email].

If you believe your rights have been violated, you can also file a complaint with the UK Information Commissioner’s Office (ICO):

• Website: https://ico.org.uk
• Telephone: 0303 123 1113

8. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or disclosure. This includes secure servers, encrypted communications, and access controls.

9. Cookies and Website Data

When you visit our website, we may use cookies and similar technologies to enhance your browsing experience. For details, please refer to our [Cookie Policy] (if applicable).

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us